Skip to content
Slide 1

Prevent Disputes. Resolve the Rest Fast. Stabilize Communities

previous arrow
next arrow

Our Services

We provide a variety of workplace conflict resolution and consulting services which include but are not limited to the following;

Alternative Dispute Resolution

Resolve conflict efficiently, collaboratively, and with confidence. We provide mediation, arbitration, negotiation support, facilitation, and related services that help individuals and organizations address disputes before they become more costly, disruptive, or adversarial.

Capacity Building & Organizational Consulting

Strengthen the systems behind your organization with practical, collaborative consulting tailored to your goals and resources. We help dispute resolution professionals, nonprofits, startups, and small businesses improve operations, clarify strategy, and build sustainable capacity for long-term success.

What Our Clients Say

"I was continuously impressed in the way he taught and shared his knowledge with me. He was always professional, respectful, understanding and patient with me."

ADAN U.

Community College Advisor, Youth Support Specialist

"Alec approaches conflict matters from a down-to-earth tone which makes his guidance easier to digest and therefore more practical in application... 5/5 highly recommend."

CHRYSTAL T.

Activist, Candidate for New Zealand Local Gov. Board

"I wasn't sure how to go about the matter. I thought I'll need to hire a lawyer, so I felt like giving up. [Mosaic] understood where I was coming from, and went above and beyond when I thought there weren't ANY options."

ANA R.

Teacher, Defendant in Unemployment Claims Investigation

Clients & Partners who trust us

Already know where we can help?

Please fill in the necessary details that can help us know where you think we can come in to help your company.


Our Process

01

Consultation & Proposal

We meet to determine your needs and pair with appropriate services. We send the proposal for their consideration. Here we can adjust services, price, timing and other details. Once it feels great, we move forward—going as slow or fast as you need.

02

Services begin

After a signed contract, we communicate with the client as we make progress and keep them informed about how far along the process we are. We seek any input needed and answer any questions they may have. We always let you know what to expect, no matter how different it may be for different services.

03

Conclusion

Once services are done, we review the services and provide feedback on any insights we had. We provide feedback on future services they may benefit from and seek their feedback on our performance. Contract is concluded.

Who We Are

Alec Chapa DOJ Headshot

FOUNDER

Alec Chapa

Alec Chapa founded Mosaic with his diverse experience and training with the belief that relationships are one of life's greatest assets and treasures. A published scholar, proven business consultant, and seasoned conflict resolution professional, he works tirelessly for all of Mosaic's clients, always keen on honoring Mosaic's triple bottom line commitment to balancing people, planet, and profit.

Partner_ Sadie Cort

Associate

Sadie Cort

Sadie Cort is an Alternative Dispute Resolution Consultant. Experienced in the practices of Mediation, Conflict Coaching, Training and Facilitation, Sadie facilitates dialogue in which parties feel heard, and guides them in navigating difficult conversations, specializing in special education disputes impacting school systems, families, and children with unique needs.

Daniel Rowe

Associate

Daniel Rowe is a mediator and conflict resolution practitioner with 15+ years of experience supporting individuals, organizations, and communities navigating high-stakes conflict at the individual and systems level. His work centers on helping people slow difficult moments, understand what is happening beneath the surface, and move toward solutions that preserve dignity, agency, and long-term relationships.

Recent News

Read our latest blog posts to discover the latest research, tips, and advice to improve your workplace culture and resolve workplace conflicts more quickly.

Alec Chapa Presents HousingShield to American Bar Association Court ADR Committee

In January 2025, I had the privilege of presenting HousingShield’s pre-filing mediation framework to the Court ADR Committee of the American Bar Association Section of Dispute Resolution. For me, this wasn’t simply another speaking engagement. It represented recognition from people whose careers have been devoted to designing, evaluating, and improving mediation programs inside court systems…

Read More

Alec Chapa & Dr. Chinwe Umegbolu Publish New American Bar Association Article on the Future of Eviction Mediation Copy

Building on national research, the publication introduces HousingShield as a proactive framework for preventing eviction, strengthening housing stability, and expanding access to early dispute resolution. Housing has become one of America’s defining challenges. Across the country, housing providers, tenants, courts, nonprofits, and policymakers continue searching for ways to reduce eviction, preserve housing stability, and expand…

Read More

Ontario-Appointed Mediator Ron DePaola Joins Mosaic’s Dallas Mediation Panel

An internationally experienced mediator expands Mosaic’s capacity to serve businesses and individuals across Dallas–Fort Worth with mediation, arbitration, and negotiation coaching. As Mosaic continued expanding beyond South Texas, one priority became increasingly clear: Growth should never come at the expense of quality. Rather than building a large roster for the sake of numbers, we set…

Read More

The Hidden Cost of Evictions: Alec Chapa Shares a Better Strategy for Landlords

During a webinar hosted by the UTSA Small Business Development Center, Alec Chapa explored how mediation, early intervention, and proactive dispute resolution can help landlords reduce costs, preserve occupancy, and avoid unnecessary eviction filings. Evictions… they feel dreadful for everyone involved, and when things go from bad to worse, unavoidable. A little like a natural…

Read More

From Mediator to Mentor: Why Geekdom Invited Alec Chapa to Support San Antonio’s Entrepreneurs & Small Businesses

Recognized for his work with founders and small business owners with support via small business consulting, Alec Chapa has joined Geekdom’s mentor network, expanding the reach of Mosaic’s services in dispute resolution, organizational development, and capacity building. Every successful business eventually encounters a moment when the original plan stops working… A new competitor enters the…

Read More

Inside Bexar County’s Legal & Mediation System: What Three Years of Volunteering Taught Me

How years inside one of Texas’ busiest mediation ecosystems shaped my thinking about conflict, justice, and why preventing disputes is often more powerful than resolving them. When people think about mediation, they usually picture two people sitting across a table trying to settle a dispute. That certainly happens. I’ve spent years helping facilitate those conversations….

Read More

Frequently Asked Questions

Contact Us

Want to work with us?