Our Services
We provide a variety of workplace conflict resolution and consulting services which include but are not limited to the following;
Alternative Dispute Resolution
Resolve conflict efficiently, collaboratively, and with confidence. We provide mediation, arbitration, negotiation support, facilitation, and related services that help individuals and organizations address disputes before they become more costly, disruptive, or adversarial.
Capacity Building & Organizational Consulting
Strengthen the systems behind your organization with practical, collaborative consulting tailored to your goals and resources. We help dispute resolution professionals, nonprofits, startups, and small businesses improve operations, clarify strategy, and build sustainable capacity for long-term success.
What Our Clients Say
"I was continuously impressed in the way he taught and shared his knowledge with me. He was always professional, respectful, understanding and patient with me."
ADAN U.
Community College Advisor, Youth Support Specialist
"Alec approaches conflict matters from a down-to-earth tone which makes his guidance easier to digest and therefore more practical in application... 5/5 highly recommend."
CHRYSTAL T.
Activist, Candidate for New Zealand Local Gov. Board
"I wasn't sure how to go about the matter. I thought I'll need to hire a lawyer, so I felt like giving up. [Mosaic] understood where I was coming from, and went above and beyond when I thought there weren't ANY options."
ANA R.
Teacher, Defendant in Unemployment Claims Investigation
Clients & Partners who trust us
Our Process
01
Consultation & Proposal
We meet to determine your needs and pair with appropriate services. We send the proposal for their consideration. Here we can adjust services, price, timing and other details. Once it feels great, we move forward—going as slow or fast as you need.
02
Services begin
After a signed contract, we communicate with the client as we make progress and keep them informed about how far along the process we are. We seek any input needed and answer any questions they may have. We always let you know what to expect, no matter how different it may be for different services.
03
Conclusion
Once services are done, we review the services and provide feedback on any insights we had. We provide feedback on future services they may benefit from and seek their feedback on our performance. Contract is concluded.
Who We Are

FOUNDER
Alec Chapa
Alec Chapa founded Mosaic with his diverse experience and training with the belief that relationships are one of life's greatest assets and treasures. A published scholar, proven business consultant, and seasoned conflict resolution professional, he works tirelessly for all of Mosaic's clients, always keen on honoring Mosaic's triple bottom line commitment to balancing people, planet, and profit.

Associate
Sadie Cort
Sadie Cort is an Alternative Dispute Resolution Consultant. Experienced in the practices of Mediation, Conflict Coaching, Training and Facilitation, Sadie facilitates dialogue in which parties feel heard, and guides them in navigating difficult conversations, specializing in special education disputes impacting school systems, families, and children with unique needs.

Associate
Daniel Rowe is a mediator and conflict resolution practitioner with 15+ years of experience supporting individuals, organizations, and communities navigating high-stakes conflict at the individual and systems level. His work centers on helping people slow difficult moments, understand what is happening beneath the surface, and move toward solutions that preserve dignity, agency, and long-term relationships.
Recent News
Read our latest blog posts to discover the latest research, tips, and advice to improve your workplace culture and resolve workplace conflicts more quickly.
From Mediator to Mentor: Why Geekdom Invited Alec Chapa to Support San Antonio’s Entrepreneurs & Small Businesses
Recognized for his work with founders and small business owners with support via small business consulting, Alec Chapa has joined Geekdom’s mentor network, expanding the reach of Mosaic’s services in dispute resolution, organizational development, and capacity building. Every successful business eventually encounters a moment when the original plan stops working… A new competitor enters the…
Inside Bexar County’s Legal & Mediation System: What Three Years of Volunteering Taught Me
How years inside one of Texas’ busiest mediation ecosystems shaped my thinking about conflict, justice, and why preventing disputes is often more powerful than resolving them. When people think about mediation, they usually picture two people sitting across a table trying to settle a dispute. That certainly happens. I’ve spent years helping facilitate those conversations….
Three Years of Mediation Along the I-35 Corridor: Helping Central Texas Resolve Conflict Before and After Court
From business disputes to landlord-tenant conflicts, volunteering with the Central Texas Dispute Resolution Center has strengthened access to justice while shaping new ideas for proactive conflict resolution. Building Mediation Capacity in One of Texas’ Fastest-Growing Regions Growth creates opportunity. It also creates conflict. Communities along the Interstate 35 corridor, including New Braunfels, San Marcos, Seguin,…
Before HousingShield, There Was San Francisco: The Program That Helped Shape Mosaic’s Vision
When San Francisco’s nationally recognized Conflict Intervention Service needed additional capacity during the post-pandemic housing crisis, the Bar Association of San Francisco turned to Mosaic. The experience would ultimately help shape the ideas behind HousingShield and Mosaic’s approach to early dispute resolution. Opportunity Called; A Pragmatist Answered If you’ve heard of John Dewey and his…
What Elder Care Taught Alec Chapa About Resolving Housing Conflict
After earning certification as a Texas Long-Term Care Ombudsman, Alec Chapa gained firsthand experience helping residents, families, and care providers navigate complex disputes through collaborative problem-solving, advocacy, and informal dispute resolution. When people think about housing disputes, they often picture landlord-tenant conflicts. Things like: Nonpayment of rent. Lease violations. Neighbor complaints. Evictions. But some of…
Building Conflict Resilience in Special Education: Sadie Cort Presents at California SELPA ADR Conference
Special education mediator Sadie Cort presented on conflict resilience at the 2024 SELPA Administrators of California ADR Conference, empowering educators, parents, and dispute resolution professionals with practical tools for navigating conflict. For professionals working at the intersection of special education and mediation, few gatherings are as impactful as the annual SELPA Administrators of California ADR…










