Our Services
We provide a variety of workplace conflict resolution and consulting services which include but are not limited to the following;
Alternative Dispute Resolution
Both personal and professional issues benefit from Alternative Dispute Resolution, resulting in a more efficient, less costly, and more satisfying process. So why go the roundabout way—through expensive attorneys, opposing counsel, and the costly courts—when you can save time, money, and energy by going directly through ADR instead?
Behavioral Health
Business and conflict are conjoined through relationships, and relationships are conditioned by the people in those relationships - so it’s no wonder when an individual’s wellness suffers, it creates a rippling effect through their relationships both personally and professionally. Invest in yourself early and see improved outcomes for years to come.
Business Development
While Mosaic works with clients of all sizes, small businesses need the type of smarter solutions that Mosaic offers because they are often most limited in resources. Solutions integrating Behavioral Health and Alternative Dispute Resolution approach business interests collectively, allowing Mosaic to deliver the best value by optimizing cost and effectiveness that’s sure to meet the bottom line.
What Our Clients Say
"I was continuously impressed in the way he taught and shared his knowledge with me. He was always professional, respectful, understanding and patient with me."
ADAN U.
Community College Advisor, Youth Support Specialist
"Alec approaches conflict matters from a down-to-earth tone which makes his guidance easier to digest and therefore more practical in application... 5/5 highly recommend."
CHRYSTAL T.
Activist, Candidate for New Zealand Local Gov. Board
"I wasn't sure how to go about the matter. I thought I'll need to hire a lawyer, so I felt like giving up. [Mosaic] understood where I was coming from, and went above and beyond when I thought there weren't ANY options."
ANA R.
Teacher, Defendant in Unemployment Claims Investigation
Clients & Partners who trust us
Our Process
01
Consultation & Proposal
We meet to determine your needs and pair with appropriate services. We send the proposal for their consideration. Here we can adjust services, price, timing and other details. Once it feels great, we move forward—going as slow or fast as you need.
02
Services begin
After a signed contract, we communicate with the client as we make progress and keep them informed about how far along the process we are. We seek any input needed and answer any questions they may have. We always let you know what to expect, no matter how different it may be for different services.
03
Conclusion
Once services are done, we review the services and provide feedback on any insights we had. We provide feedback on future services they may benefit from and seek their feedback on our performance. Contract is concluded.
Who We Are

FOUNDER
Alec Chapa
Alec Chapa founded Mosaic with his diverse experience and training with the belief that relationships are one of life's greatest assets and treasures. A published scholar, proven business consultant, and seasoned conflict resolution professional, he works tirelessly for all of Mosaic's clients.

Associate
Sadie Cort
Sadie Cort is an Alternative Dispute Resolution Consultant. Experienced in the practices of Mediation, Conflict Coaching, Training and Facilitation, Sadie facilitates dialogue in which parties feel heard, and guides them in navigating difficult conversations.

Associate
Michelle González
Michelle González is an instructional designer who focuses on creating meaningful and engaging learning experiences for people, no matter where they are in their development and career journey.
Recent News
Read our latest blog posts to discover the latest research, tips, and advice to improve your workplace culture and resolve workplace conflicts more quickly.
When Attorneys See the Limits of Litigation, Many Turn to Mediation
Attorney and conflict resolution expert Megan Villafuerte joins Mosaic Collaborative Consulting, bringing experience in multidisciplinary mediation services, grounded in access to justice and human-centered problem solving. Date: 5/30/26By Alec Chapa The Limits of the Law, Not Necessarily of Lawyers For many people, conflict resolution and “the law” are viewed as almost interchangeable. When disputes arise,…
The Mediation Profession Has a Workforce Problem. Mosaic Leads With a Solution.
Mosaic Collaborative Consulting is helping to tackle one of the mediation field’s biggest structural challenges through a first-of-its-kind dispute resolution apprenticeship initiative, focused on experiential learning, mentorship, and workforce development. By Alec ChapaMay 21, 2026 The Brick Wall Mediators Hit Every year, new mediators complete their basic mediation training ready to step into the field…
Public Disputes & Consensus Building Digest, Vol. 2, Issue 1
It’s with great pride and joy that I present the latest issue of the Public Disputes & Consensus Building Committee Digest, a publication supported by the American Bar Association Section of Dispute Resolution. This issue marks the second volume, having wrapped up the first volume in 2023. Our readers consist of scholars, practitioners, attorneys, mediators,…
Mosaic’s Alec Chapa to Present Innovative Concept at St. Paul University Conference
Mosaic, a respected provider in the realm of dispute resolution and collaborative problem-solving, is set to make waves at the upcoming “The Ombuds: Foundations, Best Practices, and Development” conference hosted by St. Paul University in Ottawa, Canada. Alec Chapa, a distinguished mediator and conflict resolution expert, will be taking the stage to present groundbreaking insights…
What If Conflict Management Belonged in Every Project Plan?
At a monthly meeting of the Alamo PMI Chapter, Alec Chapa shared best practices & case-driven insights on how dispute resolution helps project managers mitigate risk, protect budgets, strengthen teams, and improve project outcomes in an increasingly uncertain world. Updated: May 30, 2026By Alec Chapa Project managers spend significant time planning for risk. Minor ones,…
“I’m so done!” Workplace Conflict Resolution, Live Event
Change provokes conflict, and work is no exception. When the stakes are high, we owe it to ourselves and others to prepare and get it right. Join in for practical tips and interactive discussion!










