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Prevent Disputes. Resolve the Rest Fast. Stabilize Communities

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Our Services

We provide a variety of workplace conflict resolution and consulting services which include but are not limited to the following;

Alternative Dispute Resolution

Resolve conflict efficiently, collaboratively, and with confidence. We provide mediation, arbitration, negotiation support, facilitation, and related services that help individuals and organizations address disputes before they become more costly, disruptive, or adversarial.

Capacity Building & Organizational Consulting

Strengthen the systems behind your organization with practical, collaborative consulting tailored to your goals and resources. We help dispute resolution professionals, nonprofits, startups, and small businesses improve operations, clarify strategy, and build sustainable capacity for long-term success.

What Our Clients Say

"I was continuously impressed in the way he taught and shared his knowledge with me. He was always professional, respectful, understanding and patient with me."

ADAN U.

Community College Advisor, Youth Support Specialist

"Alec approaches conflict matters from a down-to-earth tone which makes his guidance easier to digest and therefore more practical in application... 5/5 highly recommend."

CHRYSTAL T.

Activist, Candidate for New Zealand Local Gov. Board

"I wasn't sure how to go about the matter. I thought I'll need to hire a lawyer, so I felt like giving up. [Mosaic] understood where I was coming from, and went above and beyond when I thought there weren't ANY options."

ANA R.

Teacher, Defendant in Unemployment Claims Investigation

Clients & Partners who trust us

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Our Process

01

Consultation & Proposal

We meet to determine your needs and pair with appropriate services. We send the proposal for their consideration. Here we can adjust services, price, timing and other details. Once it feels great, we move forward—going as slow or fast as you need.

02

Services begin

After a signed contract, we communicate with the client as we make progress and keep them informed about how far along the process we are. We seek any input needed and answer any questions they may have. We always let you know what to expect, no matter how different it may be for different services.

03

Conclusion

Once services are done, we review the services and provide feedback on any insights we had. We provide feedback on future services they may benefit from and seek their feedback on our performance. Contract is concluded.

Who We Are

Alec Chapa DOJ Headshot

FOUNDER

Alec Chapa

Alec Chapa founded Mosaic with his diverse experience and training with the belief that relationships are one of life's greatest assets and treasures. A published scholar, proven business consultant, and seasoned conflict resolution professional, he works tirelessly for all of Mosaic's clients, always keen on honoring Mosaic's triple bottom line commitment to balancing people, planet, and profit.

Partner_ Sadie Cort

Associate

Sadie Cort

Sadie Cort is an Alternative Dispute Resolution Consultant. Experienced in the practices of Mediation, Conflict Coaching, Training and Facilitation, Sadie facilitates dialogue in which parties feel heard, and guides them in navigating difficult conversations, specializing in special education disputes impacting school systems, families, and children with unique needs.

Daniel Rowe

Associate

Daniel Rowe is a mediator and conflict resolution practitioner with 15+ years of experience supporting individuals, organizations, and communities navigating high-stakes conflict at the individual and systems level. His work centers on helping people slow difficult moments, understand what is happening beneath the surface, and move toward solutions that preserve dignity, agency, and long-term relationships.

Recent News

Read our latest blog posts to discover the latest research, tips, and advice to improve your workplace culture and resolve workplace conflicts more quickly.

From Mediator to Mentor: Why Geekdom Invited Alec Chapa to Support San Antonio’s Entrepreneurs & Small Businesses

Recognized for his work with founders and small business owners with support via small business consulting, Alec Chapa has joined Geekdom’s mentor network, expanding the reach of Mosaic’s services in dispute resolution, organizational development, and capacity building. Every successful business eventually encounters a moment when the original plan stops working… A new competitor enters the…

Read More

Inside Bexar County’s Legal & Mediation System: What Three Years of Volunteering Taught Me

How years inside one of Texas’ busiest mediation ecosystems shaped my thinking about conflict, justice, and why preventing disputes is often more powerful than resolving them. When people think about mediation, they usually picture two people sitting across a table trying to settle a dispute. That certainly happens. I’ve spent years helping facilitate those conversations….

Read More

Three Years of Mediation Along the I-35 Corridor: Helping Central Texas Resolve Conflict Before and After Court

From business disputes to landlord-tenant conflicts, volunteering with the Central Texas Dispute Resolution Center has strengthened access to justice while shaping new ideas for proactive conflict resolution. Building Mediation Capacity in One of Texas’ Fastest-Growing Regions Growth creates opportunity. It also creates conflict. Communities along the Interstate 35 corridor, including New Braunfels, San Marcos, Seguin,…

Read More

Before HousingShield, There Was San Francisco: The Program That Helped Shape Mosaic’s Vision

When San Francisco’s nationally recognized Conflict Intervention Service needed additional capacity during the post-pandemic housing crisis, the Bar Association of San Francisco turned to Mosaic. The experience would ultimately help shape the ideas behind HousingShield and Mosaic’s approach to early dispute resolution. Opportunity Called; A Pragmatist Answered If you’ve heard of John Dewey and his…

Read More

What Elder Care Taught Alec Chapa About Resolving Housing Conflict

After earning certification as a Texas Long-Term Care Ombudsman, Alec Chapa gained firsthand experience helping residents, families, and care providers navigate complex disputes through collaborative problem-solving, advocacy, and informal dispute resolution. When people think about housing disputes, they often picture landlord-tenant conflicts. Things like: Nonpayment of rent. Lease violations. Neighbor complaints. Evictions. But some of…

Read More

Building Conflict Resilience in Special Education: Sadie Cort Presents at California SELPA ADR Conference

Special education mediator Sadie Cort presented on conflict resilience at the 2024 SELPA Administrators of California ADR Conference, empowering educators, parents, and dispute resolution professionals with practical tools for navigating conflict. For professionals working at the intersection of special education and mediation, few gatherings are as impactful as the annual SELPA Administrators of California ADR…

Read More

Frequently Asked Questions

Contact Us

  • From Mediator to Mentor: Why Geekdom Invited Alec Chapa to Support San Antonio’s Entrepreneurs & Small Businesses

    By Alec | 07/17/2026 |

    Recognized for his work with founders and small business owners with support via small business consulting, Alec Chapa has joined Geekdom’s mentor network, expanding the reach of Mosaic’s services in dispute resolution, organizational development, and capacity building. Every successful business eventually encounters a moment when the original plan stops working… A new competitor enters the…

  • Inside Bexar County’s Legal & Mediation System: What Three Years of Volunteering Taught Me

    By Alec | 07/16/2026 |

    How years inside one of Texas’ busiest mediation ecosystems shaped my thinking about conflict, justice, and why preventing disputes is often more powerful than resolving them. When people think about mediation, they usually picture two people sitting across a table trying to settle a dispute. That certainly happens. I’ve spent years helping facilitate those conversations….

  • Three Years of Mediation Along the I-35 Corridor: Helping Central Texas Resolve Conflict Before and After Court

    By Alec | 07/10/2026 |

    From business disputes to landlord-tenant conflicts, volunteering with the Central Texas Dispute Resolution Center has strengthened access to justice while shaping new ideas for proactive conflict resolution. Building Mediation Capacity in One of Texas’ Fastest-Growing Regions Growth creates opportunity. It also creates conflict. Communities along the Interstate 35 corridor, including New Braunfels, San Marcos, Seguin,…

  • Before HousingShield, There Was San Francisco: The Program That Helped Shape Mosaic’s Vision

    By Alec | 07/06/2026 |

    When San Francisco’s nationally recognized Conflict Intervention Service needed additional capacity during the post-pandemic housing crisis, the Bar Association of San Francisco turned to Mosaic. The experience would ultimately help shape the ideas behind HousingShield and Mosaic’s approach to early dispute resolution. Opportunity Called; A Pragmatist Answered If you’ve heard of John Dewey and his…

  • What Elder Care Taught Alec Chapa About Resolving Housing Conflict

    By Alec | 06/13/2026 |

    After earning certification as a Texas Long-Term Care Ombudsman, Alec Chapa gained firsthand experience helping residents, families, and care providers navigate complex disputes through collaborative problem-solving, advocacy, and informal dispute resolution. When people think about housing disputes, they often picture landlord-tenant conflicts. Things like: Nonpayment of rent. Lease violations. Neighbor complaints. Evictions. But some of…

  • Building Conflict Resilience in Special Education: Sadie Cort Presents at California SELPA ADR Conference

    By Alec | 06/11/2026 |

    Special education mediator Sadie Cort presented on conflict resilience at the 2024 SELPA Administrators of California ADR Conference, empowering educators, parents, and dispute resolution professionals with practical tools for navigating conflict. For professionals working at the intersection of special education and mediation, few gatherings are as impactful as the annual SELPA Administrators of California ADR…

  • Sadie Cort Shines When Conflict Meets Special Education, and Families Need More Than Legal Answers

    By Alec | 06/10/2026 |

    Mediator and special education practitioner Sadie Cort joined Mosaic Collaborative Consulting to help families, schools, and children navigate complex education-related conflicts through compassionate and collaborative dispute resolution, informed by her unique expertise. For many families, few things are more emotionally charged than disputes involving their children’s education. And when special education services, behavioral needs, disabilities,…

  • When Attorneys See the Limits of Litigation, Many Turn to Mediation

    By Alec | 05/30/2026 |

    Attorney and conflict resolution expert Megan Villafuerte joins Mosaic Collaborative Consulting, bringing experience in multidisciplinary mediation services, grounded in access to justice and human-centered problem solving. Date: 5/30/26By Alec Chapa The Limits of the Law, Not Necessarily of Lawyers For many people, conflict resolution and “the law” are viewed as almost interchangeable. When disputes arise,…

  • The Mediation Profession Has a Workforce Problem. Mosaic Leads With a Solution.

    By Alec | 05/21/2026 |

    Mosaic Collaborative Consulting is helping to tackle one of the mediation field’s biggest structural challenges through a first-of-its-kind dispute resolution apprenticeship initiative, focused on experiential learning, mentorship, and workforce development. By Alec ChapaMay 21, 2026 The Brick Wall Mediators Hit Every year, new mediators complete their basic mediation training ready to step into the field…

  • Public Disputes & Consensus Building Digest, Vol. 2, Issue 1

    By Alec | 06/03/2024 |

    It’s with great pride and joy that I present the latest issue of the Public Disputes & Consensus Building Committee Digest, a publication supported by the American Bar Association Section of Dispute Resolution. This issue marks the second volume, having wrapped up the first volume in 2023. Our readers consist of scholars, practitioners, attorneys, mediators,…

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