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Read our latest blog posts to discover the latest research, tips, and advice to improve your workplace culture and resolve workplace conflicts more quickly.
Opportunity Home Selects Mosaic to Support Housing Dispute Resolution in San Antonio
When one of the nation’s leading public housing authorities seeks outside support, it reflects more than a procurement decision—it reflects confidence in an organization’s expertise, professionalism, and ability to navigate some of housing’s most difficult challenges. Key Takeaways Opportunity Home Selects Mosaic to Support Housing Dispute Resolution in San Antonio In August 2025, Opportunity Home…
Alec Chapa Presents HousingShield to American Bar Association Court ADR Committee
In January 2025, I had the privilege of presenting HousingShield’s pre-filing mediation framework to the Court ADR Committee of the American Bar Association Section of Dispute Resolution. For me, this wasn’t simply another speaking engagement. It represented recognition from people whose careers have been devoted to designing, evaluating, and improving mediation programs inside court systems…
Alec Chapa & Dr. Chinwe Umegbolu Publish New American Bar Association Article on the Future of Eviction Mediation
Building on national research, the publication introduces HousingShield as a proactive framework for preventing eviction, strengthening housing stability, and expanding access to early dispute resolution. Housing has become one of America’s defining challenges. Across the country, housing providers, tenants, courts, nonprofits, and policymakers continue searching for ways to reduce eviction, preserve housing stability, and expand…
Ontario-Appointed Mediator Ron DePaola Joins Mosaic’s Dallas Mediation Panel
An internationally experienced mediator expands Mosaic’s capacity to serve businesses and individuals across Dallas–Fort Worth with mediation, arbitration, and negotiation coaching. As Mosaic continued expanding beyond South Texas, one priority became increasingly clear: Growth should never come at the expense of quality. Rather than building a large roster for the sake of numbers, we set…
The Hidden Cost of Evictions: Alec Chapa Shares a Better Strategy for Landlords
During a webinar hosted by the UTSA Small Business Development Center, Alec Chapa explored how mediation, early intervention, and proactive dispute resolution can help landlords reduce costs, preserve occupancy, and avoid unnecessary eviction filings. Evictions… they feel dreadful for everyone involved, and when things go from bad to worse, unavoidable. A little like a natural…
From Mediator to Mentor: Why Geekdom Invited Alec Chapa to Support San Antonio’s Entrepreneurs & Small Businesses
Recognized for his work with founders and small business owners with support via small business consulting, Alec Chapa has joined Geekdom’s mentor network, expanding the reach of Mosaic’s services in dispute resolution, organizational development, and capacity building. Every successful business eventually encounters a moment when the original plan stops working… A new competitor enters the…
Inside Bexar County’s Legal & Mediation System: What Three Years of Volunteering Taught Me
How years inside one of Texas’ busiest mediation ecosystems shaped my thinking about conflict, justice, and why preventing disputes is often more powerful than resolving them. When people think about mediation, they usually picture two people sitting across a table trying to settle a dispute. That certainly happens. I’ve spent years helping facilitate those conversations….
Three Years of Mediation Along the I-35 Corridor: Helping Central Texas Resolve Conflict Before and After Court
From business disputes to landlord-tenant conflicts, volunteering with the Central Texas Dispute Resolution Center has strengthened access to justice while shaping new ideas for proactive conflict resolution. Building Mediation Capacity in One of Texas’ Fastest-Growing Regions Growth creates opportunity. It also creates conflict. Communities along the Interstate 35 corridor, including New Braunfels, San Marcos, Seguin,…
Before HousingShield, There Was San Francisco: The Program That Helped Shape Mosaic’s Vision
When San Francisco’s nationally recognized Conflict Intervention Service needed additional capacity during the post-pandemic housing crisis, the Bar Association of San Francisco turned to Mosaic. The experience would ultimately help shape the ideas behind HousingShield and Mosaic’s approach to early dispute resolution. Opportunity Called; A Pragmatist Answered If you’ve heard of John Dewey and his…
What Elder Care Taught Alec Chapa About Resolving Housing Conflict
After earning certification as a Texas Long-Term Care Ombudsman, Alec Chapa gained firsthand experience helping residents, families, and care providers navigate complex disputes through collaborative problem-solving, advocacy, and informal dispute resolution. When people think about housing disputes, they often picture landlord-tenant conflicts. Things like: Nonpayment of rent. Lease violations. Neighbor complaints. Evictions. But some of…