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Read our latest blog posts to discover the latest research, tips, and advice to improve your workplace culture and resolve workplace conflicts more quickly.

Before Eviction, Before Crisis: Alec Chapa Makes the Case for Early Housing Dispute Resolution in ICMA

Published in the International City/County Management Association’s PM Magazine, Mosaic founder Alec Chapa explores how cities and counties can strengthen housing stability programs through early intervention, shared investment, and collaboration across public and private sectors. There’s a moment in almost every housing dispute when the problem is still manageable. The rent is late, but the…

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One Housing System, Many Stakeholders: HousingShield Joins San Antonio’s Alliance to House Everyone

Bridging landlords, tenants, nonprofits, and public partners through cross-sector collaboration, impartial dispute resolution, and a shared commitment to housing stability. Homelessness Prevention Takes More Than One Organization What does it take to prevent homelessness? Housing itself is only the beginning. Financial assistance. Legal services. Supportive services. Public resources. But there’s another piece of the puzzle…

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A Decade in the Making: Why Alec Chapa Joined the U.S. Department of Justice Community Relations Service

How philosophy, dialogue, and a commitment to public service led Alec Chapa from building Mosaic Collaborative Consulting to joining the U.S. DOJ’s CRS focused on community conflict resolution. My Roots: From Philosophy to Community Conflict Resolution Long before I ever mediated a dispute, facilitated a meeting, or consulted with an organization, I was captivated by…

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Opportunity Home Selects Mosaic to Support Housing Dispute Resolution in San Antonio

When one of the nation’s leading public housing authorities seeks outside support, it reflects more than a procurement decision—it reflects confidence in an organization’s expertise, professionalism, and ability to navigate some of housing’s most difficult challenges. Key Takeaways Opportunity Home Selects Mosaic to Support Housing Dispute Resolution in San Antonio In August 2025, Opportunity Home…

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Alec Chapa Presents HousingShield to American Bar Association Court ADR Committee

In January 2025, I had the privilege of presenting HousingShield’s pre-filing mediation framework to the Court ADR Committee of the American Bar Association Section of Dispute Resolution. For me, this wasn’t simply another speaking engagement. It represented recognition from people whose careers have been devoted to designing, evaluating, and improving mediation programs inside court systems…

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Alec Chapa & Dr. Chinwe Umegbolu Publish New American Bar Association Article on the Future of Eviction Mediation

Building on national research, the publication introduces HousingShield as a proactive framework for preventing eviction and moving mediation upstream, strengthening housing stability, and expanding access to early dispute resolution. Housing has become one of America’s defining challenges. Across the country, housing providers, tenants, courts, nonprofits, and policymakers continue searching for ways to reduce eviction, preserve…

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Ontario-Appointed Mediator Ron DePaola Joins Mosaic’s Dallas Mediation Panel

An internationally experienced mediator expands Mosaic’s capacity to serve businesses and individuals across Dallas–Fort Worth with mediation, arbitration, and negotiation coaching—part of Mosaic’s broader multidisciplinary approach to resolving disputes outside litigation. As Mosaic continued expanding beyond South Texas, one priority became increasingly clear: Growth should never come at the expense of quality. Rather than building…

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The Hidden Cost of Evictions: Alec Chapa Shares a Better Strategy for Landlords

During a webinar hosted by the UTSA Small Business Development Center, Alec Chapa explored how mediation, early intervention, and proactive dispute resolution can help landlords reduce costs, preserve occupancy, and avoid unnecessary eviction filings. Evictions… they feel dreadful for everyone involved, and when things go from bad to worse, unavoidable. A little like a natural…

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From Mediator to Mentor: Why Geekdom Invited Alec Chapa to Support San Antonio’s Entrepreneurs & Small Businesses

Recognized for his work with founders and small business owners with support via small business consulting, Alec Chapa has joined Geekdom’s mentor network, expanding the reach of Mosaic’s services in dispute resolution, organizational development, and capacity building. Every successful business eventually encounters a moment when the original plan stops working. That’s one reason conflict management…

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Inside Bexar County’s Legal & Mediation System: What Three Years of Volunteering Taught Me

How years inside one of Texas’ busiest mediation ecosystems, alongside similar volunteer mediation experience throughout Central Texas shaped my thinking about conflict, justice, and why preventing disputes is often more powerful than resolving them. When people think about mediation, they usually picture two people sitting across a table trying to settle a dispute. That certainly…

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