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Read our latest blog posts to discover the latest research, tips, and advice to improve your workplace culture and resolve workplace conflicts more quickly.

What Elder Care Taught Alec Chapa About Resolving Housing Conflict

After earning certification as a Texas Long-Term Care Ombudsman, Alec Chapa gained firsthand experience helping residents, families, and care providers navigate complex disputes through collaborative problem-solving, advocacy, and informal dispute resolution. When people think about housing disputes, they often picture landlord-tenant conflicts. Things like: Nonpayment of rent. Lease violations. Neighbor complaints. Evictions. But some of…

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Building Conflict Resilience in Special Education: Sadie Cort Presents at California SELPA ADR Conference

Special education mediator Sadie Cort presented on conflict resilience at the 2024 SELPA Administrators of California ADR Conference, empowering educators, parents, and dispute resolution professionals with practical tools for navigating conflict. For professionals working at the intersection of special education and mediation, few gatherings are as impactful as the annual SELPA Administrators of California ADR…

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Sadie Cort Shines When Conflict Meets Special Education, and Families Need More Than Legal Answers

Mediator and special education practitioner Sadie Cort joined Mosaic Collaborative Consulting to help families, schools, and children navigate complex education-related conflicts through compassionate and collaborative dispute resolution, informed by her unique expertise. For many families, few things are more emotionally charged than disputes involving their children’s education. And when special education services, behavioral needs, disabilities,…

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When Attorneys See the Limits of Litigation, Many Turn to Mediation

Attorney and conflict resolution expert Megan Villafuerte joins Mosaic Collaborative Consulting, bringing experience in multidisciplinary mediation services, grounded in access to justice and human-centered problem solving. Date: 5/30/26By Alec Chapa The Limits of the Law, Not Necessarily of Lawyers For many people, conflict resolution and “the law” are viewed as almost interchangeable. When disputes arise,…

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The Mediation Profession Has a Workforce Problem. Mosaic Leads With a Solution.

Mosaic Collaborative Consulting is helping to tackle one of the mediation field’s biggest structural challenges through a first-of-its-kind dispute resolution apprenticeship initiative, focused on experiential learning, mentorship, and workforce development. By Alec ChapaMay 21, 2026 The Brick Wall Mediators Hit Every year, new mediators complete their basic mediation training ready to step into the field…

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Public Disputes & Consensus Building Digest, Vol. 2, Issue 1

It’s with great pride and joy that I present the latest issue of the Public Disputes & Consensus Building Committee Digest, a publication supported by the American Bar Association Section of Dispute Resolution. This issue marks the second volume, having wrapped up the first volume in 2023. Our readers consist of scholars, practitioners, attorneys, mediators,…

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Mosaic’s Alec Chapa to Present Innovative Concept at St. Paul University Conference

Mosaic, a respected provider in the realm of dispute resolution and collaborative problem-solving, is set to make waves at the upcoming “The Ombuds: Foundations, Best Practices, and Development” conference hosted by St. Paul University in Ottawa, Canada. Alec Chapa, a distinguished mediator and conflict resolution expert, will be taking the stage to present groundbreaking insights…

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What If Conflict Management Belonged in Every Project Plan?

At a monthly meeting of the Alamo PMI Chapter, Alec Chapa shared best practices & case-driven insights on how dispute resolution helps project managers mitigate risk, protect budgets, strengthen teams, and improve project outcomes in an increasingly uncertain world. Updated: May 30, 2026By Alec Chapa Project managers spend significant time planning for risk. Minor ones,…

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“I’m so done!” Workplace Conflict Resolution, Live Event

Change provokes conflict, and work is no exception. When the stakes are high, we owe it to ourselves and others to prepare and get it right. Join in for practical tips and interactive discussion!

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Mediating Brain Health & Business Health: Enhancing the Workplace with Dispute System Design

Enhancing the workplace is no longer an endeavor towards maximizing profit and planning the next extravaganza with the proceeds. It’s a matter of organizational survival, and with it, our own. There are many areas I could point to raise related points – environmental disruption and the need to transition the energy sector; mental health and…

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